10.11.1 and NVIDIA Crash


(Paul Trenoweth) #1

Is anyone else having trouble with crashes? Does anyone know if there is a way to update the drivers for El Capitan without waiting for Apple to release it?

I assume my mac is crashing because of the Graphics, I have some support tickets awaiting response so hopefully it gets worked out. 

I annoying as I’m able to run Zwift on my old 9 year old macbook pro but not my 2 year old iMac!


(Jon Mayfield) #2

I’ve not seen any official acknowledgement from Apple yet about this issue, but a google search will show a lot of games are crashing on NVIDIA after Apple pushed out their 10.11 update.

NVIDIA have released alternative 10.11.1 drivers you can try here:

http://www.nvidia.com/download/driverResults.aspx/93555/en-us


(Paul Trenoweth) #3

Hi Jon, thanks for the prompt response.

I’ve downloaded the driver and all seems to be good. Managed to “watch” for the past 5 mins without crashing and usually it would crash at the main screen. Does seem to have slowed the computer down a bit however that may be just me thinking so.

Thanks for your help!


(Ryan Shaulis) #4

Hi There,

I have tried to download this fix for my Mac but it says its not compatible and any time I use my Mac, Zwift crashes.  Today I was about 18 miles in and it crashed, however it saved at the 14.4 mile mark.  The only time I can get Zwift to work the entire way through a ride is if I use my PC.  Any help to fix the issue with the Mac would be appreciated.  I’m using OSX El Capitan.


(Jon Mayfield) #5

Hi Ryan, the link above was for 10.11.1, you may be on 10.11.2 in which case the driver is here: http://www.nvidia.com/download/driverResults.aspx/96651/en-us 


(Erik Kulvinskas) #6

Hey all, if you need drivers for 10.11.3

http://www.nvidia.com/download/driverResults.aspx/97587/en-us


(Jon Mayfield) #7

Thanks Eric K. I’ve also just added that link to our article about the issue here:

https://support.zwift.com/hc/en-us/articles/206590576