Hey everyone, a quick update for you all on this one: we’re aware of the issue with .fit files taking ages and of the substantial queue for them to be processed that some of you may have noticed. The long and short of it is that it comes down to a site design - meaning the code - that basically only allows for a certain amount of files at a time to be processed. We are doing work on this on the backend to make it run more efficiently and effectively, which should mean that in the coming weeks we don’t have this issue any longer.
As many of you are likely doing, our engineers and others here are taking much deserved time to be with their families and clear their heads during the holidays. You’ve all been along with us for this journey, and the whirlwind of ZwiftPower events you’ve been witness to is mirrored on our side; there’s a lot to manage and we understand how critical the site is as a tool to you, and we want to make sure we get it right; when we have it worked out, we’ll roll it out. For now, your patience and understanding are appreciated.
Enjoy your holidays, and may you all find strong legs!
Ride On.