Zwift power cat and ftp

Hi folks I got a new trainer and messed up the setup with it. I got it sorted now and done a new ftp test. I need my cat reset from b to c zwift hq aren’t getting back to me. Any ideas? Also If I race in the c cat will I show up in the results?

Send an email here and ask for a trainer up grade .
Include a start date.

Flint also manages the Racing forums so you can post there and he will give a reply when done.
I don’t know if they work on week ends.
They probably do since week ends are big race days.

Cheers mate