After firmware update my Zwiftplay controllers no longer will finish connecting to Zwift on my Windows 11 computer.
I can go into the search screen and the controllers appear with a strong bluetooth signal. So it is clear the computer is establishing a bluetooth connection to the controllers. (They show up in the bluetooth settings also)
But after selecting each controller and closing the search screen and going back to the pairing screen, the controls box never gets past “connecting” and stays orange.
Any solutions?
I’ve already tried everything.
Thank you
The trainer is paired via ANT+ which will not work. You must use Bluetooth to pair the trainer. I recommend removing the ANT+ dongle to test it. It’ll probably work.
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The trainer is paired via Bluetooth. Everything worked until the controllers was updated to a new version.
FE-C (your picture above) is ANT+, Paul is right.
I’m grateful that you showed a picture of the pairing screen which shows how you paired it. 
Pull out that ANT+ dongle and test it again.
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thanks for the advice, it pairs without ANT+. I use ANT+ to pair a garmin heart rate monitor. It is without Bluetooth :(. will I have to buy a monitor with bluetooth?
No you can use it but you need to click on the power and resistance tiles on the pairing screen and choose the Bluetooth connections. ANT+ pairs faster than Bluetooth so it will typically win that race.
A Bluetooth HRM would eliminate that annoyance.
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