I started with Zwift on my work laptop, a 2019 HP, nice and fast and up to date. Like zwift, but wanted to use a personal PC instead. Running it now on an HP Zbook (i7 - 4800MQ @2.7GHZ; 16gb; NVIDIA Quadro K1100M). Running Bluetooth 4.0. On my previous laptop, everything connected to zwift fine, no…

Install this: Visual C++ Redistributable Runtimes All-in-One (Jul 2022) Download | TechPowerUp Reboot your PC afterwards and try again.

It can be that the built in bluetooth is just not compatible. So try updating all your drivers, even uninstalling the bluetooth drivers and reinstalling. Depending on your setup, if your trainer is ANT+ compatible then go get a ant+ dongle, it is just less hassle and more reliable.

When I was first starting up I was told by Zwift tech support to skip ANT+ and do everything with BT. nice to know that has changed.

It sounds like you are running Windows, in which case, we might have an answer. A recent windows update, the Windows 10, Version 1903 update, broke the native BLE in Windows 10 Devices. It primarily effected speakers and other audio devices, but we also noticed it has effected pairing trainers and…

Yeah, the issue is actually not with Windows 10 1903 itself but with the July update for 1903. It has since been resolved with the latest September update.

There are a few issues on this thread, can you elaborate a little more.

I cannot connect my Kickr directly with Bluetooth. Zwift is giving me the yellow dot telling my my BT is off, which it isn’t. My laptop can see all my devices (HRM, PT, Kickr), but zwift won’t connect them Running Windows 10 1909, Bluetooth 4.0 - everything updated!

What is the device and OS that is running on it?

Running Windows 10 1909, Bluetooth 4.0 - everything updated!

Zwift PC Bluetooth issues

Bugs and Support

Gerrie_Delport_ODZ (Gerrie) September 30, 2019, 8:33pm 4

It depend on your equipment, if you don’t have Ant+ equipment like HR and trainer then yes you should stick to Bluetooth.

But in all my time with zwift and helping friends getting started ANT+ has always been stable.

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Zwift PC Bluetooth issues

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