Zwift Crashing (UDP connection timeout)

Hello Guys,

Ive being riding in Zwift for 3 years already without any issue, crash, nothing…

What happened is that i bought a new laptop and since the very 1st time i tried to use him on Zwift the crashing episodes has started. I already checked if there is any drive to be updated and this is not the case…

My computer:
11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz 2.80 GHz|
RAM 12,0 GB
Windows 11 home x64
Intel iRIS xe

What i found in the log file:
[20:32:05] NETCLIENT:[INFO] Connecting to UDP server…
[20:32:22] NETCLIENT:[INFO] UDP metrics {StC Rx: 0, Rx error: 0, CtS Tx: 0, Tx error: 0}
[20:32:35] NETCLIENT:[WARN] UDP connection timeout (51 so far), reconnection attempt 51
[20:32:35] NETCLIENT:[INFO] Connecting to UDP server…
[20:32:48] “HRM-Pro:450261 57” battery level: 85%
[20:33:05] NETCLIENT:[WARN] UDP connection timeout (52 so far), reconnection attempt 52

Zwiftanalizer screen
zwift1


I hope you guys can help me.
With kind regards,
Julio Santana

Dropping the network shouldn’t crash the game, chances are it’s because you’re using an 11th gen iGPU - they’ve had issues for a while. Try it on the latest 1.29.1 game update, released yesterday.

Yes… i Can hear the game sound even though everything is frozen…

Regarding the patch, I tried with the newest patch yesterday:/

Tkss