Zwift App crash - for the last 4 rides

[Gary_Holden (Gary)]

Hi everyone - I am a relatively new users and recently I have been experiencing app crashes. This has happened on the last 4 rides. Its seems to happen about 35-40 mins in. Screen goes blank and the application hangs. Really irritating when you’re a mile from the line.

Has anyone experienced this and did you fix it?

I’m using a windows 10 laptop - Lenovo Ideapad

[Steve_Hammatt (Steve)]

It’s an Intel graphics-related issued that Zwift are trying to pin down. There are lots of other threads on it.

Zwift Crashing/Freezing Mid ride

Hi Guys! While there is an apparent wide-spread issue as mentioned above, it’s not effecting everyone equally and only applies to people who have updated their GPU drivers. I’ve done some quick looking into these issues on the back ends based on your forum usernames, and have noticed the following …

[Chriss_Cross (Chriss)]

It’s not only Intel related. My Zwift freezes as well on AMD RX5700XT GPU.

[Gary_Holden (Gary)]

Thanks Steve - I’ll take a read when I get chance - Logs have been sent in
G