Your profile is not eligible for registration, please update your info in profile to continue

I cant register for zwift academy road. I get the error “Your profile is not eligible for registration, please update your info in profile to continue.”. I have tried on the app and on a PC. There is nothing wrong with my profile either.

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i have the same bug…

Same here

Same for me. Strangely I managed to join the TRI Academy…

Same here :frowning: What can I do?

Registration closed November 1 according to the FAQ:

Q: What is the last day to sign up?

A: Registration for the Academy closes on November 1, 2020, by 11:59pm PST.

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Here is the FAQ: https://support.zwift.com/zwift-academy-road-faq-HJnYQejmv

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It’d probably be easier if the register button said something like “registration is closed, clicking this button will do nothing but we left it here so you could click on it if you like” as opposed to “register” (which it still does).

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That’s really incredible - the prompt to register for Zwift Academy is at the top of home page and you’re telling me I can’t register for it because it’s closed?

That’s wildly bad for a platform taking in $15 a month from its users.