Won't rocess my payment

(David Kirscht) #1

I just got an email saying that Zwift couldn’t process my payment based on my payment information.  But I just joined 2 weeks ago.  Why am I being processed for another payment already? 

(Mark Hewitt) #2

Probably because you get a 14 day trial and the payment won’t be processed until then.

(David Kirscht) #3

I had already used my 14 day trial.


(Eric C. (Zwift HQ)) #4

Answered with a support ticket. Payment processing error.