I just cancelled my membership as I hadn’t used it for a few months and weather is good so likely wouldn’t use it for a few more months. I assume when you cancel you membership your account data is wiped. Is this correct or when you go back and start a membership is it still all there.
I do like Zwift but I always prefer to ride outside if I can and got a gravel bike this year so riding in bad weather has flipped over into being fun. I’d mostly use Zwift over maybe a 4-5 month period in Winter. Would be good to have membership options geared towards more sporadic or winter use.
An option to pay to ride for a day would be good as well as there will be the odd day where I may just want to do a bit of zwifting.
Saying that if data is not lost then it doesn’t really matter.
Hi,
I’m new to this forum and looking for some assistance in reactivating my membership now the dark cold wet weather is setting in.
I cancelled my subscription back in August 2020 on the basis that I would be able to pick up where I left it. I’m struggling to see I can do this.
Do you know if it’s possible after a 16 month break?
Any help / links / guidance would be greatly appreciated.
Best.
Jon
I canceled last spring and a month or so ago I just signed back into my account (same username/password) and selected to subscribe again. All my achievements and data was still there.
Can’t remember exactly where the option is, but I’m pretty sure I signed in first.
Hi James - are you sure you arent already paying? Reason being you have ridden 50k’s this month already over 3 rides and I thought that you would be limited to 25k’s per month as a non-paying rider.
Interesting! I haven’t done that this month! Obviously many of us. How strange. I have checked but my profile says my last payment was august. And I can’t access various pats of zwift that I used to!
I used the avatar to pinpoint, but has something got screwed up with “James Carr’s” in the Zwift matrix and another one has somehow grabbed your account!?!?
I came back to Zwift on the 30 Dec 2021 after canceling in Jan 2018 all info was still there, I hadn’t ben aware of the 25KM free membership and was just about to pay when I saw that, But will be paying in the next day or so to continue
I think Zwift did away with this feature. I’ve had my account on hold for several months and just logged back in with the hopes of doing a free ride to get through some rainy days here and there is no option for a free 25km ride. My avatar responds with I get on and start pedaling, but won’t move, and there is no message on the screen to indicate free 25km remaining.
