Virtual gear shifting is not supported” on Elite Avanti + Zwift Cog & Click (single-click model)

[Paul_Southworth (Paul)]

Try resetting your preferences as discussed over here

Zwift Click V2 - No Virtual Shifting [September 2025]

I had to reset my preferences to get mine to work (Suito). I was just getting a message saying to enable in settings-hardware, but the settings were missing.

Let me know if that helps or not