I chose the Neo when I decided to upgrade.
When anybody is about to spend this amount of money the item must work. For me anyway. I nearly bought the Wahoo as I was anti Tacx as they had
a poor customer service from what I read from other users. I’m glad I didn’t due to Wahoo’s problems and the Tacx just works.
The Neo did reduce my wattage which was a surprise. I have still yet to compare it to another power meter. I can live with that. (maybe my power tap wheel reads high?)
I’m tired of manufactures bring out sub standard products or products too early and asking top prices for them. Hats of to Whaoo though as they were extremely proactive unlike some who try and avoid the issues like they are not happening.
All we need is something that works and is accurate. The Neo seems to do that.
I like the no calibration and the ability to run the unit without a power supply. I bought the Neo 2 as I guessed they should have sorted any problems by then.
Wrong as it started off with a cadence issue. (I was using a Garmin cadence so I didn’t notice that issue). Two years down the line and the “Mark 2” still not right.
If these products didn’t cost so much or were so important to us, you could laugh.
I chose to buy mine at a LBS so I had a face and a place to take it back to if I had a problem. This maybe the only bit of real advice in this message. LOL
Sorry for the long message with no real solution.