I am updated to the most recent software. Using the wireless app to pair the trainer to my MacBook pro, the trainer still won’t show up as a controllable trainer, it shows up as both power and cadence. Any updates coming soon?
I was searching for that too, fortunately my ant+ dongle is on his way but I can only pair as power and cadence. Besides that, the Vortex Smart drops his bluetooth connection with the Vortex Smart, but I already contacted Tacx about that.
Same here. Vortex Smart could be connected as Power and Cadence source through Mobile App BLE, but won’t show up as Controllable Trainer.
Hi. Same here. Vortex updated, I use mobile app and BLE. I can pair power and cadence, but not controllable trainer. I see it’s a known issue: https://support.zwift.com/hc/en-us/articles/213614686-Some-BLE-Smart-Trainers-can-t-pair-as-Power-and-Controllable-Trainer?section=201540443
@Zwift: any updates on this?
I have the same issue… in fact it worked a few days ago… then quit again. I had full control over BLE with Mac Airbook then came back to try again today and it won’t even find cadence/power. The Vortex app works and other apps work just fine.
In my case on newest zwift (from 1/29) I also had full control on Windows. I did two rides last week without issues, everything worked perfectly well as controllable trainer.
Now I am on a business trip and I will ride it again during the weekend.
I seem to have sorted this out for now. Using the integrated bluetooth on Mac works much better than the Andriod app as a bridge (for me).
The Android App as a bridge seems to have a lot of problems sorting things out and the order in which you pair things seems to be inconsistent.
Integrated bluetooth on Mac seems to work 50/50. If it fails I just reboot the trainer and app and it will usually be fine the next time around.
In summary - I’m ditching the Android app for now and just using the Mac. Click on the gear icon to switch to local Bluetooth. Voila.