Tacx Ironman wont be picked up

Hi All,

I have a Tacx Ironman that wont be picked up when i try to launch zwift. Oddly my heartrate belt and cadence is picked up that is powered via the same ANT+ you get with a Tacx.

All tacx programs are closed but still will not pick up, any ideas. Many thanks

Which model is it? My ironman (genius) works fine but I had to get the smart upgrade from tacx to make it “smart”

thanks for the reply, I have a Tacx T2021 Genius. I will look on Tacx site to make it ‘smart’ if you suggest

cheers

 

Not sure what the process is now, they were doing them in batches, basically you have to swap the part that lights up green/orange think they charged around 200 euros for it.