Strava Hub Challenge 2023

@Niall_Staines - I just sent you a private message

You’re a star Amanda. Thanks a mill

My code’s not working either. Contacted customer support chat but they weren’t helpful. My email won’t go through. Frustrating!

@Jeff_Zwift - Welcome to the forums!

I will send you a private message :slight_smile:

Had a lot of trouble getting the email submission form to work over several days – same error as above (also in Germany). Might have got it to work earlier in the week, but I’m not sure and don’t want to miss out. Any other way to get this code sooner or confirm it’s actually coming? Hub is in the basket, space in my office is cleared lol.

Hey @S_T_83 - I will shoot you a private message :slight_smile:

Is there any way to speed up the process of receiving the code?
I am looking forward to buying the zwift hub, but I will be on a long trip soon so I’d like to purchase it while still at home
Thank you!

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Experiencing the same problem. Completed challenge on 19/01 and registered. Been a week and still no code. Just want to purchase Hub and ride. Would be great if Zwift Support could contact me please. Thanks b

Just following up on this……

My code is not working either. I’ve tried to contact the customer support, but chatbot wasn’t helpful.

Hi @Aitor_G, @Adrian_Cook_ATG-NI and @Ambro - I have sent you all private messages to get more information :slight_smile:

I had the same issue where I completed the strava challenge but the code was in euro. can You supply a usd equivalent please?

Hey @Tom_Grell - I have sent your a private message :slight_smile:

Hello, I completed the challenge on 27th January and have submitted my email address to redeem the reward but have not yet received the code. Any idea when I’m likely to receive it? Thanks

Hi @Chris_Chapman - I will send you a private message :slight_smile:

(Note: this code is only good through February 26th.)

I want to place a order. Any active code?

Hey Amanda I am looking at purchasing a Zwift Hub and wondering if you had any active codes that you could pass on?

Cheers,
Dave.