Signed up for a paid membership but trial still active

Dear Sir/Maddame,

I have just subscribed for ZWIFT, but when I log in I still get a KM count down of 8KM for my trial period. I have re-installed ZWIFT but the KM countdown is still there…

Could you please help me out?





This appears to be a known issue Jeroen.

Submit an official help ticket - I’m confident those nice Zwift people will help sort it.  :slight_smile:

Luckely i am able to cycle on :wink: but te warning still apears.