I am interested to buy zwift ride howver i live in UAE and zwift so far doesn’t ship to middle east. and I don’t think they have distributor network to sell their products in the region. It is weird for a company that want to market their products not to have a distributor in Middle east or even have an option on their website to ship to regions other than USA/Europe/Canada/Aus.
You can try Aramex Global Shopper, They provide addresses in different countries (like the US) that you can select as a shipping address and then courier the package to your actual address (at extra cost obviously). You’ll have to chack if they handle something as large as a Zwift Ride though, and if they do then it will probably also add to the shipping costs.
And you’ll have to use a forwarder like that again for any warranty service…
Hi @Shehab_Mekky, welcome to the Forums! I’m Oscar, working with Zwift.
@Donald_Munro @Paul_Southworth thanks for sharing info!
We value your interest in our Zwift Ride and I’d like to let you know that we currently ship within the US, UK, and EU. We’ll take all feedback and work hard to have more regions supported and provide the service our members and future members deserve.
Now, if you choose to purchase one of our products via a friend or a freight forwarder to receive your shipment in an unsupported region please be aware that Zwift will not cover the costs associated with fulfilling the warranty outside of our supported regions.
Best,
Thanks, Oscar, for your reply. I also live in Dubai, UAE, and would like to know when you will ship to our area. I am sure there are other Zwifters in UAE who are interested in purchasing the Zwift bike.
Thanks,
Mubarak
UAE will probably block it because it competes with MyWoosh
Hi @Mubarak_Fahad @Shehab_Mekky I’m also looking to ship to Dubai. Did you manage to do so? Considering Shop&Ship but worried as it’s 3 boxes
The problem with that , (as zwift rep. Mentioned in the thread above) is if you face any problem with the device. The guarantee and return policy doesn’t apply here. So you will have to take a risk with that.
For myself, i ended up buying a kickr move and installed my current road bike on it .
Hi Jason,
I did not hear anything yet, I was considering buying Wahoo Kickr bike but it’s expensive compares to Zwift bike.
Ha same here, shall we share one? Crazy price!
Same here, I wanted to buy the Zwift bike but I was surprised that they don’t ship to or support buyers from UAE.
Hi @Abdulaziz_Alkathiri, Welcome to the forums! Monica here, from Zwift. I’d like to thank you for your interest in purchasing the Zwift Ride.
Your feedback is important to us, and we will consider it. I regret that I cannot provide you with an answer that fits your request at this time.
I would like you to know that we don’t have information about the delivery and shipping in the UAE and I would also like you to know that we don’t recommend exporting purchases because we are unable to cover the warranty.
So please don’t hesitate to reach out if you have any other questions or concerns.
Should seriously consider setting up dealers in UAE. Summer months are indoor season in the Middle East. This could boost income over summer as many in the northern hemisphere cancel their sub to ride outdoors.
Hi @Bjorn_Hakon_Joki_ZU4! Welcome to the forums. Jose here from Zwift Support.
We appreciate your feedback and thank you for taking the time to bring it to our attention. Your insights are valuable to us, and we are always striving to improve. If there’s anything else we can do to assist you, please don’t hesitate to let us know.
Hi Oscar, is there any update on this?
Do you guys ship to the UAE?
Best,
Taner
No, and no
If Zwift doesn’t ship it we ship it ourselves. Just received my Zwift Ride, assembled it to test and all fine and working.
Will put in back into the box and suitcases and take it this coming monday with me on the plane to back to Dubai.
Taking a bicycle on the plane isn’t that very expensive. The Kicker core fits in a suitcase and weights 18kg. So below the max. limit. The handle bar also fits in a suitcase and weights nearly nothing.
I normally fly with 3 suitcases, mostly filled with groceries and lego technic. I need another hobby to kill my spare time and get fit. So this Zwift ride seems perfect as outdoor padel isn’t really an option anymore until november or so.
The airline charges 100 euro for the box with the frame.