Screenshot bug solution possible

Hello, will there be or is there a current fix for the screenshot button not saving to gallery? The wife uses Android Tab 6S to run the game, with a different tablet running companion app. All automatic pictures are saved with and to companion app ONLY, but the ones she takes are never saved when in game photo button is used.

There was a suggestion for using power button and down volume button for tablet, which works but is a pain in the butt biking or running, and is in reality circumventing an issue that wasn’t a problem in the past.

The buttons used to work on an older tablet that is now not supported.

Thanks,