Ride crash

I was just riding along and my laptop stopped running zwift on its own.
Have I lost the ride data now, it’s not coming up in the companion app

Sometimes it will upload the partial ride when you use it the next time.

If you’re on Windows, check the Event Viewer to see if it logged anything about the crash.

Thanks for reply Paul.

One drive and virus scanners are often trouble makers for crashes on windows PC.

My Surface crashed also on a regular bases, so I switched to a new Android device with 0 crashes since then.

Just checked the companion app, the data before crash has synched up now nothing lost. Cheers

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It may be worth looking at the windows crash logs.

It also saves every 10 minutes in case of a crash. Looks like it saved seconds before it crashed.

That’s very lucky.