This forum isn’t Zwift support. Go through the support chatbot on the website, and if you persist long enough you’ll get to a form that you can fill in to contact Zwift support staff.
Hi @_David_Cummings_RCC, Welcome to the Forums! This is a place to share feedback, discuss everything Zwift, and seek help from the community.
This sounds like something we could do if you get in touch with us directly! My colleagues are happy to help you, just click here to get started.
i’ve just tried to enter my Rapha kit code and it says its already been redeemed. i let my membership at Rapha expire and have rejoined. how can i get the kit back?
As noted in other replies, you should contact support.
Hey James if this is not too late I have exactly the same issue, any chance you can bring my favourite jersey back?
Hi support, I read another thread where you know about this glitch? Can you pls bring my rapha kit back to my garage? Thanks!
You should contact support for this
Contact support via the website, or at support@zwift.com
Hey @Roy_Smith
Thank you for bringing this matter to our forum, and we appreciate the assistance from other members who suggested reaching out to us! Alejandra here from Zwift.
I noticed your thread and just wanted to follow up. I saw that you’ve already contacted our support team and that some instructions were sent to you. Please feel free to reply to the same support thread if you need any further assistance. We will be happy to help.
Have a nice day, all.
Hello, I need help. Since changing my jersey, I am missing the Rapha RCC Jersey from my garage. Is there any way to restore it? I received it via a code from Rapha.
Greetings
Mario
Contact support@zwift.com