Hey Zwifters, our apologies for the confusion regarding the Tour de Oz SiS Gels promotion!
We understand there is an issue redeeming your free SiS gels outside the UK. Not to worry, we’re currently working with SiS to resolve this matter and will be sending an email with the correct links and instructions soon.
Ride On.
Hello Vincent. Just a quick one, you say there is a problem with redemption outside of the UK as if the codes have been sent out, I rode all 7stages and am still waiting for my Sis code and real life jersey email. May be my fault but is there anything I should have done to be sent these.
Loved the Tour, I thought it was so much fun.
Regards Simon
Simon:
From a US rider – I got an email a couple of days ago with the appropriate URL and code for a US resident. Here’s how the email started:
“After completing 5 of the 7 Stages of the SiS Tour de Oz, we sent you an email with a code and a link to redeem your free gels. There was an error in the link provided, and we’ve worked with SiS to fix the issue and provide you with a new working link.”
The link worked, and the generous gel offering, along with some additional product I chose to order, are on the way here.
Another one here with no email for gels or the kit. Completed all stages on the right days, showing up in my ride history in the Zwift companion, Strava and zwiftpower.