Opening Zwift app on Mac

[Alan_McLean1 (Alan)]

I haven’t used Zwift in a while. when I go into to the App on my MacBook I don’t get the normal opening screen. Instead I get a watopia announcement, but it doesn’t bring me anywhere. I have reloaded the app but no success. The App opens fine only iPhone, but that screen is too small for use with trainer.
any advice please?

[MonicaP (Monica)]

Hi @Alan_McLean1,

This is Monica from Zwift. I’m sorry to hear about the trouble you’re having with the Zwift App on your Mac. I’ve sent you an email so we can continue troubleshooting there. Looking forward to helping you resolve this!

[Alan_McLean1 (Alan)]

Hi
I still cannot access zwift on my MacBook. It is working ok on my iPhone.

This is the screen I see when I click ‘lets go’ Clicking on this does nothing.

I have tried reloading the Zwift app, but to no avail

What am I missing?

Thanks

Alan