Hello @Robert_Engels welcome to Zwift forums.
Shuji at Zwift HQ here. I see you have a Wahoo KICKR trainer - is it the version 6, or one of the older models? Please use the Wahoo app to make sure the version 6’s firmware is updates to support virtual shifting. Instructions on Wahoo’s support site is here.
Let’s also make certain your Ride controllers are on the latest firmware. You’ll do that with the Zwift Companion app. Here’s how.