No audio on Ipad mini 4

Hello, i’ve installed Zwift on my Ipad mini4, everything works ok except the audio…there is no sound in the application. In the setting everything it’s ok so i’ve tried to upload the software of ipad but nothing happened. On my samsung galaxy S8 everithing is ok, the audio works so please could you help me?
Many thanks!

Hi Fiorenzo.

Please ensure that the mute switch on the left side on the iPad is in the off position.

If the issue still persists, submit a support request and we’ll be happy to help.

Ride On!