New Kickr making loud knocking noise


(Kevin Harrison) #1

Purchased new Kickr and it is making a very loud knocking noise! I tried to upload video but it wouldn’t allow. Anyone have this issue and know the fix?

(Kevin Lewis #herd) #2

A Kickr Core?
A noise like this?

This is mine, and it was collected today to be replaced as faulty. Hopefully the replacement will be ok.

(Godmother Fox) #3

I believe You can find some useful info here …

it’s known problem and can be “easily” fixed by user (using a fix-kit provided by Wahoo) … more info in link above …

Hope it helps …

(Jesús Chipolatta) #4

The knocking is from the drive pulley under the plastic cover the drive key is imperial 3/16 and should be 5mm once that is changed that stops the play in the connection also the washer holding the pulley is not thick enough which does not help a 3mm thick washer or 2 together is better.
After this is all done things will be fine shame it’s just small part that costs vertually nothing that causes this