Missing Rapha cc jersey

General Discussion
63

Got it with fact that James no ll ger available here— thanks

64

By some reason entering Zwift Rapha challenge few months ago, next day my RCC jersey missing and since no longer available.

Can you help me having it back?

65

You’ll need to contact support.

66

Hi James, as the other lads, my RCC kit also disappeared after I joined the Rapha Festive Race. Any possibility for you to retrieve and reactivate it to my account, pls? This would be much appreciated. Best. Nicolas

67

James is no longer active here. Please contact support directly.

68

How do i contact support?

69

Hi, as some other zwifters, my RCC kit also disappeared after I joined the Rapha Festive Race. Any possibility for you to retrieve and reactivate it to my account, pls? This would be much appreciated. Best. Nicolas

70

Use the online chat bot which may be able to help or at least will allow you to submita ticket.

71

Hi, as some other zwifters, my RCC kit also disappeared after I joined the Rapha Festive Race. Any possibility for you to retrieve and reactivate it to my account, pls? This would be much appreciated. Best. Nicolas

72

Contact support

73

@James_Zwift Could you kindly help me get my Rapha cc kit back?? Thank you in advance! Cheers

74

You need to contact support

75

i’ve just tried to enter my Rapha kit code and it says its already been redeemed. i let my membership at Rapha expire and have rejoined. how can i get the kit back?

76

As noted in other replies, you should contact support.

77

Hey James if this is not too late I have exactly the same issue, any chance you can bring my favourite jersey back?

78

Hi support, I read another thread where you know about this glitch? Can you pls bring my rapha kit back to my garage? Thanks!

79

You should contact support for this

80

Contact support via the website, or at support@zwift.com

81

Hey @Roy_Smith

Thank you for bringing this matter to our forum, and we appreciate the assistance from other members who suggested reaching out to us! Alejandra here from Zwift.

I noticed your thread and just wanted to follow up. I saw that you’ve already contacted our support team and that some instructions were sent to you. Please feel free to reply to the same support thread if you need any further assistance. We will be happy to help.

Have a nice day, all.