Missing data for event

Don’t know if this is the correct subforum for this?

For Zwift Event with ID=1856459 there is still some missing data for a lot of riders especially my athlete which I train.
Will there be a chance that this data will be “updated” or are the data for this event more or less lost because there is only average watt / wkg value for this event.

Thanks for support and if it’s misplaced would be glad for pasting to the correct subforum.

Best regards
Alex

I randomly checked 5 with blank entries and all have their Zwift profiles set privately. What’s your training mates name?

Hi Dean,
thanks for very quick response.

My mares ZwiftPower ID is 2715117 and her name is Antje Vogt. Her profile is set to local as well as her Zwift profile.

Best regards
Alex

It looks like a problem that started in January and is partially fixed but obviously still impacting some racers where their fit files werent being processed at the conclusion of the race.

I would send an email to zwiftpower@zwift.com and request that they fix up missing results and suggest you mention your training partner’s ID as well as the event ID.

The below thread is where Zwift were asking people for events that needing fixing due to this problem (and they would process requests once problem addressed) but when I just spot-checked some of the peoples missing data, they are still not corrected - this may be a sign not to get hopes up!

It may pay to reference the below thread in your email too.

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Hi Dean,

thank you very much again for quick and helpful answer :slight_smile:

I did wrote an email like you recommended with all the information necessary for identifying racer and event.

Best regards and again big thanks,
Alex

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