Meetup riders just stopped - New York Expansion [November 2025]

While riding a Meetup today on one of the new NY routes, all of the riders in the Meetup suddenly stopped moving forward. We could all see the other riders and leaderboards so we were apparently still connected to the servers. I could see my power output numbers increase when I pedaled but I’d only move forward a few feet (very slowly) before stopping again. Once I quit the meetup, I was able to continue riding as normal. I did install the latest update before riding today

Was it a Keep Together meetup? Which route was it on?

1 Like

Same this on Wed. - Meetup with Keep together on Spinfinity in NY. We were 6.2km into the route and turned a corner and everyone stopped. I left the meetup- some stayed - said it was 7 minutes before they started moving again. Watts seen in the side panel, but speed 0kph. This morning (Friday 11/7) same thing - meetup with Keep together on “Green to Screen” in NY - same corner - this time 20.8km into the ride - again - I left the meetup. Very strange and not fun!

Keep together was on and it was the Green to Screen route

I went back and checked and it looks like the problem I had on the Green to Screen route happened at the same point on the route that @Julie_Wolf1568 documented on her meetup today

Also reported a few days ago and on Facebook (2 posts lower down)

Hello folks,

Thank you for raising this up. We are investigating this at HQ. The slowdown seems to only be affecting a specific location in meetups with “keep everyone together” banding enabled, so free rides and group rides/club events should be a safe workaround while the team works to address this.

3 Likes

Anyone had a glitch on the new Double Span Spin in NY? We were in a meeting up ride, and a glitch made all the riders in the group stop at the last corner before the glass road started before the bridge crossing. We had a problem with zwift stop starting us on that particular corner. Once we eventually got going again all was ok until we hit the same spot again on the second lap, it stopped all the group again!

Yes this is a known thing. Avoid banded meetups on the new routes until it’s fixed.

1 Like

Thanks Paul :+1::+1:

Happened to our banded meetup on the Spinfinity Ultra route at miles 3.9 and 18.3. Takes about 3 minutes for the game to resolve the issue and continue properly.

1 Like

Are banded group rides or banded club rides working in these locations? Or issue is just banded meetups?

Is this an isolated issue or have others had a similar escalator issue?

Our banded group ride of 30+ riders experienced being slowed dramatically at the top of the escalator. We thought our group had been frozen by the game with speed registering 0 mph. A number of riders began to end their ride, as nothing we attempted returned us to proper pace.

Staying the ride and stopping my pedaling I dropped well back of the group hoping to be dropped from the band. Upon resuming pedaling I moved past riders in the group believe I was free of the band only to be slowed at the front of the banded group. I ended my ride. Some stay in the ride event and eventually resumed proper pace for their effort.

I wondered if it had anything to do with an increase in the number of us riding the escalator feature over pedaling up the 19% incline with typical power output.

Does anyone know if this has been fixed?

This has been happening every week on our Monday meetups for 3 or 4 weeks. Happened twice again today. Is this still being looked into?

This has been happening since the beginning of November and has affected hundreds of NYC meet-up riders! Because of accessibility issues, we have riders who depend on our meet-ups. Time to elevate and eliminate this halting condition to permit frustration free cycling. –JGC