Lost Zwift hub through axle adapter

General Discussion
1

Hi feeling dumb as just got my new Zwift Hub and used twice. Moved it to garage and now have lost the through axle adapter. Does anyone know where I can buy another? Thanks

2

Hi @Robert_Bajaj

Welcome to the Zwift Community Forums!

Llease reach out to our support team through chat at https://support.zwift.com/ just click the “Contact Us” button at the top right of the page or you can send an email to support@zwift.com. our support team would be happy to help you get another throughaxel adapter.

3

it can’t have gone too far. Probably just rolled into a corner, or something.

4

Update. So impressed with Zwift Service. They have picked up my message and sent me a new adapter free of charge and it arrives within 48 hours! So so impressed!
Thank you

5

Thank you!
Amazing service - I have now received new adapter.

Robert

ROBERT BAJAJ

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