Loss of Heart Rate and power graph bottom of screen following recent update

Updated late last week and since then two (2) rides “free rides” have been missing the usual Heart Rate Graph (red line) and Power zones graph below it? I have rebotted a few time without results, can anyone assist?
Thanks in advance.
Larry

Did you click on the icon on pc or zca to turn it off/on?

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I will check, its been on for 3 years and this is the first time it has vanished …thanks for taking the time and will let you. Thanks again!
L

You can press G to turn it on/off at any time

Unless you are on iPad in which case the hotkeys are for some reason not at all hooked up even if you have a keyboard connected.

apologies, i never knew. if you ask me it’s a bit unfair of zwift to give apple users this kind of preferential treatment when it comes to bugs and leave us PC users out in the rain

Thanks to all who commented, now fixed!
L

My graphs are missing for both HR and power. I normally use a PC and they are always there. I just switched to a Mac and they are gone. The G key doesn’t do anything. Pressing the “Toggle Data Graphs” icon at the bottom/midline of the screen doesn’t do anything either.

Hi @David_Riggans

This is Haziel from Zwift, and I truly appreciate you reaching out with your concerns. I completely understand how crucial it is to see the graphics for heart rate and power metrics.

Here are a few steps that might help:

  1. Look for the “Toggle Data Graphs” icon, which resembles a bar graph. Click or tap it to enable the graphs.
  2. While riding, bring up the action bar by moving your mouse or tapping the screen (on touch devices).
  3. Press the “G” key on your keyboard. This toggles the graphs on and off.
  4. Restart Zwift and Your Mac: A simple restart can work wonders. It’s amazing how often this can fix display glitches.
  5. Reinstall Zwift: If you’re still having trouble, uninstalling and then reinstalling Zwift can help ensure that all files are set up properly.

I hope this helps, and if you have other questions, please contact us.