Lenovo M10 Zwift Crashes when loading

Hi all
I’m a new user to Zwift, currently on the free trial and enjoyed my first ride yesterday using my phone screen. I enjoyed it so much i went straight out and bought a Lenovo M10 (listed as supported under Zwift) so that i would have a bigger screen.

I downloaded the app and tried to launch it…it ‘tries’ to load but crashes before it reaches the main menu. I have deleted and reinstalled the app - no change. I have been through every setting and Lenovo support to no avail. Can anyone help? Im at my wits end here lol.

thanks

Are you within the return period for the tablet? If so, do that. Pick up a refurbished iPad (7th or 8th gen is fine) directly from Apple. https://refurb-tracker.com/ There’s usually no point in going to the local used market as people try to sell older iPads for more than a newer refurb directly from Apple.

Look, I say this as someone who is firmly in the “Windows PC + Android phone” world: I bought an iPad specifically to run Zwift because “it just works.”