Garmin HRM not connecting

(M Matthews TeamEN) #1

My trainer connects to Zwift but for some reason my HRM is not connecting. My iPhone is not connected and garmin express is off. First time having this issue.

(Lindsay Ruppert) #2

Hey, Maurice - 

This sounds like it could be a few issues, can you help me out with more information?

Are the HRM and the Trainer both ANT+ devices? Has the HRM paired in the past? Have you tried replacing the battery in your HRM?

Thanks, I hope we can get to the bottom of this soon!

(M Matthews TeamEN) #3

Hi Lindsay, my trainer is a classic trainer with speed/cadence sensors. Everything worked in the past, although I’ve not used the app in maybe 2 weeks. I’m going to replace the battery today to see if that solves the issue.

(Lindsay Ruppert) #4

That will hopefully fix your problem. Let me know how it goes!