Which trainer do you have? Do the watts stay at zero when you pedal?
Have you tried force quitting the app on all devices? Since youāve connected to more than one, itās possible that some devices are not connected to the device youāre using.
Hi Nigel The Taxc flux. And yes the only thing that is measuring is my HR
Hi Steve The Taxc Flux. Only my HR reflects all else stays at 0. When i go to pairing as if i had lost signal. All cadence power speed are reflecting conected with signal
Nigel hi. I even uninstalled on both Apple and android and tried each seperately with the other off. Still no luck
do you have the tacx app, can you open that and see if the trainer is reporting watts to the tacx app? If not, might be an issue with the trainer?
So in the Pairing screen you can see watts when you pedal? If so then this doesnāt sound like a trainer problem.
blame Todd Howard for that quirk of the industry. in fact, blame him for most things, wherever possible. at least zwift attempt to fix the bugs
Bonjour,
Suite Ć la derniĆØre mise Ć jour, jāai tout qui plante au 12e kilomĆØtres ou au bout dāune heure !!! Je ne peut plus rien faire !!tout se bloque !
Avez-vous une solution ?
Cordialement
Can you give us some details about what you are running the game on? If itās a PC please tell us about the CPU, GPU, RAM, storage. Or post screenshots from the system and display tabs from Windows DXDIAG.
I tested it on the Taxc trainer app. Connects but nothing else.
Seems my Taxc has chosen early retirent with immediate effect 
sigh. Thx guys. I ran on my Horizon and all worked as needed. Now to beg the bank manager for a new trainer lol
Hi @Toby_Broom, could you please share more about the issue you are observing? Thanks!
Iām having bluetooth ant+ connection problems aswell. Suddenly mid ride i lose connection. Not pairing again until i restart zwift. First time in 5 years using zwift that iām experiencing this. Iām using the schwinn ic8 spinning bike.
My garmin watch can still connect to the bike.
Support has probably already heard that Companion is not connecting to the Zwift app running on a Mac system with 15.1?
iPad 9 with latest 18.1 and all I get is the standard screen as if Zwift app isnāt running. I gather some kind of connection thing? I canāt remember when I tried it last, couple days ago maybe, and it worked fine.
Thanks, and good luckā¦
SORRY, Fixed the OS version numbers. Companion doesnāt want to connect, Iāll try it in a few minutes again and see if it works. I didnāt see many with the little icon by their name, so assume that lots of others are experiencing the same things, but couldnāt find a ācompanion not workingā recent thread.
Iām having the same issue with an iPad. Updated and pacer or group rides, my avatar doesnāt move unless Iām doing 400 watt ++ !! Even then it just crawls.
Today I tried a workout and everything is fine but joining the Herd Tuesday Social ride - nothing.
Cadence, Power, HR, all there but no movement.
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Same issues for me! Others in my pacer group yesterday and this evening also having the same issues (we chatted about it in Companion App chat while riding). I tried different pacer groups and same issues. Pace partner beacon disappears completely at times, multiplier keeps disappearing even if Iām close to pace partner, multiplier went from 1.4x back to 1x as well.
Have you noticed that on previously cycled segments or sprints, your shadow partner (which is your PR on that segment/sprint) appears on the main screen but it no longer appears on the list of riders on the right where as previously they would be there and you could see e.g. they are 2 seconds ahead or 2 seconds behind - this was working before latest update.
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I was a doing a group workout last week Friday and at some point I got separated from the group- the workout continued but I was ported to a different route. What could be the reason for this?
Hi @Neil_Erickson_Hawaii - I looked at our logs and it appears that you have Zwift Play controllers paired. Just to rule this out, could you please try turning them off and see if the issue persists?
My first thought was that if youāre having to output exceptionally high watts to move slowly, that could potentially happen if your virtual brakes were engaged. Iāve seen a few instances where an physical obstruction was unknowingly pressing the brake button on a Play controller (e.g. a towel, HRM, nearby wall, etc.), and once removing the obstruction, the issue was resolved. (In this case, you would also notice the brake lights on your bike were lit.)
If thatās the case then moving the braking sensitivity slider in Zwift settings all the way to the left would also fix it
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Ah yep, also a good option! Thanks @Paul_Southworth.
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