Hello,
Since last week (before and after the last update) the game screen turns gray/black for a few minutes during rides. This is very annoying during group rides and races…
Do you have the same problem and is there a solution to fix it?
Thank you.
Mathieu
That looks like a video driver issue that is common on PCs with Intel integrated graphics. What are you running the game on and which GPU is in it?
Hello @Mathieu_Capovilla_Fo, welcome to Zwift Forums and thank you for reporting this. After taking a look into your setup, this appears to be an issue that might affect some Nvidia Quadro-powered PCs. We’ve made a small backend change that should help avoid this. Please let me know if you’re still seeing this or feel free to open up a Support ticket.
Hi @Rowdy, visually this appears to be the same issue I’ve been having on my PC with NVIDIA RTX 2070 Super, just started up in the last 2 days since 1.74 was released.
Hello @Colin_Brown_DIRT, thank you for the tag! This should be resolved in the next full release, but we’ve made some additional backend changes that should prevent it from happening again for you in the meantime.
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Good to hear, thanks!