Frequent Windows app crashes

(Paul Robichaux) #1

The last two times I’ve ridden with Zwift, the app has crashed partway through my ride. I’m using Windows 10 14971 on a Surface Book i7 with the dGPU. Stages power meter, Scosche Rhythm+ HRM. This renders the app useless for my workouts since I get interrupted in the middle, with no data saved and only a Visual Studio debugger window for my trouble.

(Bastiaan Gaillard [HIK - C]) #2

Hi Paul,

You should log a ticket with the Zwift technical guys. They will help you investigate the problem.

Have you tried to remove everything Zwift related on your Surface book and then reinstalled the Zwift application?