Hi everyone, I’ve been using Zwift very happily for the past 4 years without any issues. However, for the last 3 weeks, the software has been crashing every single time I use it. Here’s a summary of what’s happening: First two crashes: Occurred after 38 minutes, but only 30 minutes were saved each…

Hi everyone - We have a fix in version 1.81.2 (for Windows only) that should address the issue most people in this thread are reporting. Please update when the phased rollout is available to you and let us know if this resolves your freeze (or not). [image] Game Update v 1.81 [January 2025] Upd…

Its the AMD drivers, think the solution was updating them.

There have been a lot of reports of problems on Ryzen systems lately. Example… [image] Zwift crashing in Windows 10 pro Bugs and Support Several people have reported that the updated Radeon driver from the AMD website helps with this issue. Try that and let me…

This didn’t solve it for me. Still crashing after downloading drivers from the AMD site.

Have a Ryzen 9 PC upstairs and it works fine with new drivers but my Ryzen 5 3400G with integrated graphics downstairs keeps freezing when watching videos on twitter, am going to have a go and try and fix it again, already updated drivers so might try a roll back, let you know if I solve the problem…

Can you look at device manager/displayadapters/ AMD/events I get, “device not started (amdwddmg)” which is when my screen freezes, after updating driver to newest it still freezes so I downloaded AMD cleanup utility and ran it then I downloaded the drivers again, so far so good but it can work for…

[image] Juan: This didn’t solve it for me. Still crashing I would try RAM upgrade (8 GB is the minimum for Zwift).

This isn’t helpful, but thanks. It’s an issue on Zwift’s end they need to resolve, and I can’t upgrade the RAM anyway as it’s soldered on the board.

A Ryzen system with integrated graphics and 8GB RAM doesn’t even have 8GB RAM for Windows because some is used by the GPU, so it’s left below minimum spec. But personally I think Zwift should make it a priority to support those machines because there are just too many of them to be cut off and it wa…

Interesting, what is the make/model of this laptop? All the ones I have come across so far that have soldered memory also have an expansion slot. Lots of them are built that way.

It’s an Acer Aspire 3 A315-24P-R7VH but it’s irrelevant. Zwift’s software should work for any machine that meets it’s minimum specs.

Freezing/Crashing on AMD integrated GPUs [November 2024]

Known Issues

Paul_Southworth (Paul) November 17, 2024, 1:07pm 3

There have been a lot of reports of problems on Ryzen systems lately. Example…

You can search the forum for this kind of thing

1 Like

Topic		Replies	Views
Zwift Crashing/Freezing Mid ride Bugs and Support	531	64259	April 18, 2024
Crashes with AMD Radeon graphics [MERGED] [SOLVED] Known Issues tapl-4114 , engine-121 , engine-75	212	8567	November 15, 2024
Zwift is crashing galore Bugs and Support liveops-2154	31	4001	May 11, 2022
Intel integrated graphics gen 10 and 11 Bugs and Support tapl-457 , engine-76	126	15252	December 23, 2023
Zwfit freezes midride (since end of june update) Bugs and Support	62	4816	January 20, 2023

Freezing/Crashing on AMD integrated GPUs [November 2024]

Related topics