I’ve linked my rides on the road to Zwift, but when they show up in Companion, the elevation isn’t accurate. Miles convert correctly to kms, but feet aren’t converting correctly to meters.
Thank you for reaching out about your concern regarding the difference in elevation. This is Haziel from Zwift support, and I truly understand how frustrating this situation can be. I’m here to help you find a solution.
First, I suggest trying to force close Zwift; this can often refresh the connection and resolve issues like these. You can find detailed steps in this article.
If that doesn’t seem to work, you might want to consider uninstalling and then reinstalling Zwift. This can help refresh its data and hopefully resolve any discrepancies.
Additionally, you can try unlinking and relinking your rides to Zwift. This may prompt the elevation data to update correctly.
Please don’t hesitate to reach out if you have any more questions or if there’s anything else we can assist you with. You can contact us at Support@zwift.com, and we’re here to support you.