I have been getting duplicate activity postings for riders on my iPhone Companion App. As I scroll down the feed I"ll see a rider activity from 4 hours ago in between activities that are 6 hours ago. If I scroll back up to the 4 hour time fram, I’ll see that rider’s same activity that I gave a ‘thumbs up’ to in the original location. There are many duplicates in my feed, and that makes it a much longer feed than it neets to be. Does anyone else experience this? Can this be corrected? I’ve attached two examples of this to this post.
John
Hi @John_Meehan,
This is Jose from Zwift.
I’m sorry that the activities are showing as duplicates in the Zwift Companion on your iPhone, we’d be happy to take a look.
I was looking at the screenshots of the activities you shared with us but I can’t see that they are duplicates, I see that they have different names. If you ever need help, remember that you can contact us at support@zwift.com.
Jose,
Thank you for the reply and for taking a look at the pics. It looks as if I needed to provide a better guide for what the team is looking at. In the first pic, the Rapha 500 activity was at ‘4 hours ago’ is a duplicate and it’s showing up in activities that occurred 6 hours ago. If I scroll up to the feed section where all the 4 hours ago activities are, I’ll see the exact same rider’s Rapha 500 ride. In the second pic, the RRapha Festive 500 ride from 6 hours ago is a duplicate and is in the activities from 7 hours ago. If I scroll up to the 6 hours ago activities, I’ll find the first occurrence of Crystal’s Festve 500 ride.
Is this a more helpful explanation? Let me know.
Happy New Year,
John
Happy New Year Jose,
I’ve sent two more pics that I hope will give you a better sense of the sequence of the duplicate activities. If you look at the picture that has the ‘4 hours ago’ activities, and then look at the picture with the ‘5 hours ago’ activities, you’ll see Jana Parsons Snowman in Watopia ride from 4 hours ago in both. This is how I see the duplicates in my feed. And I’ll get a number of duplicates in the feed over a 12 or 24 hour period. Today, January 1 at noon eastern, of the approximately 77 new activities since about 9 hours ago, at least 8 of them are duplicates.
I have an iPhone 11 and I’m running iOS 18.1.1. My hunch on this is that as I scroll through the activities and additional ones load, some of the activities from the prior load show up. I can tell that they are duplicates right away because the ‘thumbs up’ icon has already been clicked. Hopefully this is helpful.
Thanks,
John
