Getting connection failure after installation of cog and click. Installed the latest version of both Zwift and firmware on wahoo kickr core, both failure on phone and tablet(Oneplus 12 and Samsung Galaxy Tab A8, same as before)
What can I do?
Bluetooth for the Click, not ANT+?
Do you mean if I have an external ant+ single? Then no
Yes, I meant that you were trying to connect the Click via BT as they will not work on ANT. It also looks like you’ve got two instances of Zwift which is frequently called out as being a bad thing.
I do not try to connect both phone and tablet st the same time, but neither works. Do I need to do something special with the installation expect putting the cog on the Zwift and connect the click via Bluetooth on Zwift?
I think there is an issue with having two instances due to the way they store settings, not that you are trying to connect both at the same time. I’d try uninstalling both then reinstalling only one. Next thing would be to try connection through the Wahoo app to confirm you have a local signal/connection and between the app and the trainer. Then if that works try Zwift.
The risk associated with having the game on two devices is you accidentally leave it running on one device (eg, swipe it into the background without terminating the app) and then run it on a second device. That can cause lost activities, lost levels, etc. and also diverted pairing where more than one thing tries to control the trainer.
I have always only used one device at a time. Example if the tablehas no power then Inused the phone. But I have upgraded the firmware of the click on the companion app and now Zwift is working without connection failure on my phone, My tablet loses the connection so I guess the tablet is not good enough to handle all the devices.
1 Like
The A8 is one of the worst tablets for Zwift due to its weird Bluetooth stack. Same problem with the S6 Lite.