I have just installed my bike on a Vortex Smart T2180 trainer
When starting Zwift and when connecting the ANT dongle, I only see the device as a power and cadance meter but it does not show up in the searching box as a controllable device.
I already used the Tacx utility app to see if the firmware needs an update but it says its uptodate.
First thing I’d recommend is making sure your firmware is up to date. See our troubleshooting article. If that’s still not working, your trainer may be faulty, and I’d recommend contacting Tacx support.
Yes I now noticed that I have firmware 3.0.22 installed and I meed 3.1.7 or higher.
However, the tacx utility app says the firmware is up to date, that I have the latest update… So I don’t get an option to update. I bought the vortex secondhand.