As per subject , I am British Cycling member and followed instructions to redeem jersey under recent collaboration.
Made sure I was logged out of swift in browser / closed it down. Followed link and I see the the British cycling logo and login to Swift on web and I just get normal default page - is all my recent rides.
Go into Swift app on Android, PC, Apple TV - no jersey
I’ve also had the same experience. Log out, follow the link and you get to a page with this form on it:
But as an existing member we don’t need to create an account. So then we click the “Back to login” link:
I guess what happens then is that the link no longer carries the relevant affiliate information or something on it, so the association is broken. I don’t know, that’s just a guess. A cookie might have already been set - I haven’t investigated that deeply.
Another possibility is that this isn’t entirely automated and there has to be some validation between Zwift and BC to check that people claiming the jersey are actually BC members.
Morning all . I got an email from Zwift today at 4:09am, saying I am registered and should expect jersey in “next few days” . Note I hadn’t raised a support ticket.
Im getting this problem, but I: only signed up in Jan. Current BCF member signed up & got confirmation email, but still no BCF workouts of new jersey after about a week…
One thing I realised was that you get no notification of a new jersey. At least, I didn’t. But if you go to the list and scroll to the end (right side), it might be there.