(Andrew Jarrod) #1

Yesterday around 6:15 (approx) GMT I was 1/3 of the way around Watopia going doing the long hill when the game PAUSED for a few seconds.  It then started again, but the time for the lap was now invalid and I didn’t even get a lap time when I finally made it past the chequered flag.

I have a very fast and very solid internet connection and have not seen this issue before (I’m fairly new though).

(Eric C. (Zwift HQ)) #2

Can you submit a support ticket and include your log.txt file and your computerspecs.txt file (assuming you’re on a PC)? You can find them in Documents\Zwift\Logs in either case.