I started using Zwift on my old Nokia T20 with Android13 and more than 40Gbs space.
At first the App runs well but shortly after starting a ride a message pops up that the app has stopped working - this is not true cause im still riding, my stats are still updating and the same for other riders aswel!
The only problem is that i can not use the app unless i click away the window which is blocking the whole screen and keeps popping up!
Ideas?
Much appreciated!!
Hi, welcome to Forums. I’m Francisco from Zwift Support.
I know this could be strange since the app was working fine before. Please make sure your device meet all the requirements listed here: Supported Devices to Run Zwift
I’d recommend to update the your Android version from 13 to 14 if it’s possible, and also clean the google play cache service, that might help, here is an article from Google support:
Keep your device & apps working with Google Play services
Lastly, you can Re-Installing Zwift and make sure the app is updated since Zwift released a new version of the game on Dec 3er, 2024.