Video Screenshot Stopped Working

This weekend I discovered that when I try to capture a video screenshot on Windows using F9 the file that is created is zero bytes (empty).

This has always worked before Saturday (11/23/24) and the problem has persisted through Monday.

The only thing that has changed is that there was a Windows 11 update that I installed after the last time I used Zwift on Thursday.

Regular screenshots (not video) continue to work, it’s just video screenshots that have stopped working.

Has anyone else updated Windows 11 Home recently and had a similar issue?

I’ve attached photos of the build information for Windows and Zwift.

Thanks!


12 posts were merged into an existing topic: Zwift Video File with 0 Byte - Win11 - Ryzen7

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