Unknown Zwifter on ZwiftPower

Hi everyone,
I have gone into my race result in ZwiftPower last night after my first race, just to find that my name and profile display “Unknown Zwifter”. Have I done something wrong when I registered in ZwiftPower and if so how do I rectify the issue?
Thank you in advance.

Hey Eugene,

Everything on your profile looks fine as far as I can tell, so I’ve just updated your name (you can do this in the settings tab).

I don’t know why it happened but let me know if you notice any strange behaviour.

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Hi James,
Thank you so much… This is much appreciated.
I will let you know if something else creep up.
Thanks and have a great day.

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