tacx ginius doesnt connect

i have a tacx genius see picture but it doesnt connect with the tacx ant cable

there is no smart rider to find ?if i open software trainer 4 advanced of tacx everything is ok .i close garmin and tacx applications but dont get a zwift connection.

who can help me?

 

 

is it the Genius SMART we’re talking about here?

yes not the I genius but the smart I think connected with a cable plus a black box with blue link element on the star wiel is also a cable free link button box in use the lights blink.it have no cable.

 

Tacx t 2080

Hi Bob, 

Hopefully I can help :slight_smile:

I just tested the T2080 in our lab and it works fine. Is your trainer running the latest 3.1.13/1.15.0 firmware? - (you can use Tacx Utility app to check)

Also, are you running the latest Zwift version? (1.0.10145) (you can see this number when you are logging in Zwift)

 

my version have the number 1.010147

the firmware of the tacx brake is 1.1.317

in tacx trainer advanced software is 5.1.85

it works perfect in tacx software.

when i push in the zwift software the power source button the ant symbol is blinking the bleutooth does not connect 

but dont see my tacx

 

 

 

 

 

 

 

Hi Bob,

Can you please update your trainer to 3.1.13/1.15.0 firmware

If it works fine with the Tacx software it doesn’t mean it will work with Zwift. 

Also what’s the distance between your trainer and the Ant+ Dongle? 

Thank you