Streak and XP Leveling Adjustments [April 2024]

As far as I understand it. You are at level 68.
You will be accelerated (20% less xp per level)
Until you get to level 95

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Like very much the idea @Eric_Schlange_ZwftIn
However please remember having riders on 3 million XP in 2020 already (Level 50+ update? - #87 by Barrett_Canning). A prestige System would require in itself upfront build in scalability to honor for this.

That said: why not combining your original proposal with an increasing difficulty for next levels.

It seems to be important to have something moving forward, something which acknowledges for the time and sweat invested and something still achievable. There are sooo many suggestions in this forum: now it’s on Zwift to pick this up.

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Hey Mark,

It was good of you to finally make a comment here, but is this going to be another case of Zwift staff member commenting once, and then disappearing again for a long time and never answering the questions people are raising. In particular, the issue of “banked XP”, and so many people not being at the level they have earned.

I will say that it isn’t super useful to have a “community” where there is not significant engagement from the Zwift staff on issues that are important to users.

I could be wrong, but it seems like Zwift staff mainly only respond to people when they are reporting bugs, which makes it seem like the main purpose of the message boards is simply to get Zwift players to act as free quality control for the game.

Thanks for any response!

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It’s pretty clear that @Mark_Cote only showed up with his “apology” to try to calm everything down with no intent of actually improving communication or anything else, just like every other time someone drops in (looking your way @Jon ).

@evan-zwift has said that there is a QA department that both exists and is good but I think it’s pretty clear that’s not true.

I’d love to be proven wrong but I won’t be holding my breath over getting an answer to my question, which was “why did ZHQ decide to try to hide this change from the users?”

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We’re here and are discussing next steps here off of everyone’s feedback. I’m personally committing a couple of hours on the forums and on calls with community members/leaders weekly.

We’ve not committed next steps on the banked XP discussion yet but are reading and registering all of the comments.

Mark

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The question, again, is why did you try to hide the change from users?

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Tbf Mark also turned up with the wtrl password fiasco and wtrl banning people from the races

I’m sure they have got the message that you didn’t like them doing it that way and i agree I don’t think it’s worth trying to sneak something out is with the thousands of users things don’t get missed.

Hopefully with the feedback shown in this thread they see for next time it’s not worth it. I don’t expect them to discuss every internal discussion in a public forum.

ps as much as i’d like to see something for level 100+ there is a very long list of game improvements i’d like to see before i worry about being capped at 100.

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I’m just expecting @Mark_Cote to follow through on his promise. Maybe I shouldn’t.

Give them time and see what happens.

Given the severity of the feedback here i think they are well aware of what the users posting here want.

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They’ve had since April and its nearly August…

Yep I wouldn’t hold your breath.

They said how they were going to roll out a new version of XP and the community said no. Zwift said they’d rethink it.

Then they tried to sneak it out but dropped the ball with bugs and got caught red handed.

Now they still aren’t listening!
Do what you like with levels after 100, prestige, never ending levels, I don’t care, What I DO CARE ABOUT is all my banked XP, just put me at the level I should be and move on.

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Curious are most of you that cares about level racing on Zwift? For a group ride and workout, does make a difference if you are riding a Buffalo bike or a Zwift steel?

It matters for many as they want to get as many miles/km as possible with the least effort. It’s all about Strava bragging rights.

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It matters that I’ve been on Zwift since beta and Jarvis. Rode Zwift for over 9 years and amassed a huge amount of XP that is continually banked and not reached the level that I have XP for.

It’s a matter of principal and how zwift have zero regard for their loyalist of subscribers.

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We missed on the messaging. As I’ve noted we’ve realigned internally and won’t intentionally obfuscate a key update.

Since this is continually asked, I’ll explain briefly why we didn’t communicate when we turned the curve live. We captured feedback in April/May and made many adjustments to the curve. Noted we haven’t fully attacked all of the problems raised in this forum discussion and will revisit these (past L100, prestige, banked XP).

Our intention was to put the release out for two weeks, see which groupings of Zwifters took notice and what was loved/griped. It wasn’t to sneak anything in - it was to see where the benefits and pain points existed across the Zwift community without leading the audience. Leveling and XP serves a vast swath of engagement on Zwift and we’ve found the new leveling L1-27 that were adjusted over norther hemisphere winter has been very successful in hooking Zwifters in their early season(s).

What we’ve learned from this communication test is that it missed including very passionate individuals, such as those here, in the thinking. We could’ve achieved the outcome I mentioned above without leading the witness and doing this in a different way. Ultimately it was the wrong call and we’re fully adjusting.

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I admit I was cynical at the “I […] promise to do better here” in terms of communicating with us, thinking “yeah, yeah, we’ve heard that before.” Not necessarily specifically from you, Mark, but more than once in terms of communication from Zwift on these forums.

So I’m happy to see you have actually posted several responses on this issue in the past week, and just want to note my appreciation for this and I’m sorry for doubting you would follow through. :ride_on:

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That seems an inherently risky strategy that always has the ‘we pissed off a group of customers’ risk attached to it?

For a company that has missed the mark more than its hit it with regard to change & comms - From this customer I’d go with transparency rather than sneaky as a better long term plan.

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Thanks for the genuine response. A piece of genuine advice: assume that any change you make will be noticed immediately.

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In a nutshell -
Zwift - “We’re going to change the XP again. It still won’t be good.”
Community - “Whoa. Slow your roll. This is almost worse. Here are some great ideas.”
Zwift - “OK, we’ll go back and think about it.”
Community - “Whew. Thank you for listening.”
Zwift - “Let’s go ahead and do it without announcing it. Throw it out there, see what happens.”
Community - “What?!? You didn’t announce this. You did nothing we suggested.”
Zwift - “Whoops. We got caught. We thought we could slip one by. Sorry. We’ll do better next time…”

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