Hey Mark,
It was good of you to finally make a comment here, but is this going to be another case of Zwift staff member commenting once, and then disappearing again for a long time and never answering the questions people are raising. In particular, the issue of “banked XP”, and so many people not being at the level they have earned.
I will say that it isn’t super useful to have a “community” where there is not significant engagement from the Zwift staff on issues that are important to users.
I could be wrong, but it seems like Zwift staff mainly only respond to people when they are reporting bugs, which makes it seem like the main purpose of the message boards is simply to get Zwift players to act as free quality control for the game.
Thanks for any response!