OK, I want to add some nuance to this one.
Current Pacer chat is kind of pointless and repetitive. They could be so much more though: use the bots to actually announce news - reminders of recent app updates, announce the latest monthly mission, new challenges, planned maintenance etc.
Many, many riders do not use the forum or otherwise engage with Zwift outside of the game. The RoboPacers are ideal tools for engaging with them but they’re just not being used for that.
Either invest some ongoing Zwift staff time in making RoboPacer chat relevant (like a community outreach intern) or kill it off.