Hi @Sarah_Hart2
Welcome to the forum.
Congratulations on the new trainer.
Please send a E-mail to zwiftpower@zwift.com
When you do, come armed with some information so that we can help you more quickly and easily:
- A link to your ZwiftPower profile
- Your ZwiftPower username
- Your Zwift ID
If you aren’t sure how to locate your Zwift ID, check out this article for steps.
Do not post that information here. Please. Send it in the email.